Frequently Asked Questions
How do I manage or cancel my subscription?
Go to your iPhone Settings → tap your name → Subscriptions. Find MotivX and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period.
How do I delete my account and data?
Email us at contact@motivx.app to request account and data deletion. See also our Privacy Policy.
I found a bug, what should I do?
Describe the issue (device model, iOS version, app version, steps to reproduce) and send it to contact@motivx.app. The more detail you provide, the faster we can help.
Can MotivX help me with mental health or psychological issues?
MotivX is a personal motivation tool, not a healthcare service. If you are experiencing psychological distress, please reach out to a qualified mental health professional or emergency services in your country.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to submit a refund request.